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Smarter Shopping Tools: August 2025 Update
Shopping for your favorite products should be simple, reliable, and stress-free. That’s why we’ve added new features to your Alpha Brands dashboard to give you more control from start to finish, including:
- Adjusting cart quantities in real time
- Downloading and printing your order records
- Tracking shipments with clear, live updates
These updates are built to keep your shopping experience smoother, faster, and easier every step of the way. Let’s dive right in!
How to Adjust Quantities and Remove Products
Sometimes, when you’re stocking up, a product in your cart might not have enough inventory to fully complete your order. It’s a common situation that can cause a small delay at checkout if you’re not aware of it ahead of time.
Our real-time inventory feature takes the guesswork out of shopping. If an item in your cart has low stock, it gets flagged right away so you can adjust before reaching checkout. That way, you stay in control of your order and can keep the process smooth and simple.
Step 1: Add Products to Your Cart
Browse through our catalog and fill your cart with the products you want.
Step 2: Review Your Cart
Head over to your shopping cart page. Here, you’ll instantly see if your selected products are in stock.
If everything is available, checkout works as usual.
If an item has low or unavailable inventory, it will be flagged for adjustment.
Step 3: Adjust Quantities
If an item in your cart is flagged, simply adjust the quantity to match the available stock shown below the item name, or remove it to proceed with your order.
Step 4: Proceed to Checkout
Once your cart is updated, you can proceed to checkout with confidence, knowing all your selected products are available and ready for you.
Prefer a visual walkthrough? We’ve created a YouTube video that shows the entire process step by step. Check it out here!
How to Download and Print Your Orders
Keeping track of your orders should be as simple as placing them. That’s why we’ve added a new feature to your dashboard that lets you easily download and print your orders whenever you need them. Whether you’re filing paperwork, preparing for inventory checks, or just want a hard copy for your records, this tool puts everything at your fingertips.
Important: Downloaded and printed orders are summaries for your records only. They are not invoices.
Step 1: Log In to Your Dashboard
Start by signing into your account and heading over to your dashboard. This is your central hub for managing everything from current orders to past purchases.
Step 2: Go to “My Orders”
In the navigation menu, select My Orders. This will show a complete list of your recent and past orders, all neatly organized in one place.
Step 3: Select the Order You Need
Click on the order you’d like to download or print. You’ll see all the details laid out clearly, including the order number, date, and total cost.
Step 4: Download or Print
Once you see your desired order, you’ll have the option to click on:
Print Order: This will open a print screen where you can review and print your selected order. Perfect for record-keeping or sharing with your team.
Download Order: This will download a digital copy of your order to your device for easy access later.
Remember, these documents are not invoices, but convenient order summaries to help you stay organized.
Prefer a walkthrough? We’ve created a YouTube video that shows exactly how to download and print your orders step by step. Check it out here!
How to Track Shipments
Waiting on an order can feel uncertain if you don’t know where it is or when it will arrive. That’s why we’ve made it simple to track your shipments directly through your dashboard.
With our tracking feature, you’ll always know the status of your order in real time. From the moment it leaves our warehouse to the moment it reaches your door, there is no guessing and no stress, just clear updates that keep you in the loop.
Step 1: Go to Your Customer Dashboard
Log into your account and head to your dashboard, where all of your order activity lives.
Step 2: Click on the “Orders” Tab
This section is your central hub for everything related to past and current orders.
Step 3: Choose Your Desired Option
Within your orders list, you’ll see several options you can select:
Pay: Complete payment for pending orders
View: See detailed information about your order
Cancel: Cancel an order (if eligible)
Reorder: Quickly repurchase the same items
Print Order: Print a record of your order (note: this is not an invoice)
Download Order: Save a digital copy of your order (also not an invoice)
Step 4: Track Your Order
To track a shipment, click any tracking number shown in the order box. If your order ships in multiple parts, you may see more than one tracking number.
You can also click the View button for a closer look at your order status and shipment details.
Prefer a walkthrough? We’ve created a YouTube video that shows exactly how to download and print your orders step by step. Check it out here!
Stay Organized Effortlessly
With these tools, you’re always in control of your order, from checkout to delivery. Managing your purchases is now simpler, faster, and more reliable, whether you’re adjusting quantities, keeping records, or tracking shipments in real time. And this is just the beginning. We’ll continue adding features designed to make your shopping experience even smoother.
At Alpha Brands, you’re always the priority.
Trouble Loading? Here’s How (and Why) to Clear Your Cache
If you’re experiencing issues with pages not updating, login problems, or your cart acting up, it might be time to clear your browser cache. It’s a quick fix that solves 90% of weird site behavior, especially after we roll out new features like Save for Later.
Let’s break it down.
What Is a Cache?
Your browser stores bits and pieces of websites you visit, images, scripts, cookies, so those pages load faster next time. That’s your cache. It’s helpful… until it gets in the way.
Why Clear Your Cache (Especially with Alpha Brands)?
If you’ve recently experienced:
- Pages not updating with new products or pricing
- Login issues or staying logged out unexpectedly
- Cart glitches or trouble checking out
- “Generate Quote” button not working as expected
…it could be cached data conflicting with our newest updates. Clearing your cache ensures you’re seeing the most accurate, up-to-date version of the Alpha Brands site.
How to Clear Your Cache
For Mac:
- Press Command + Shift + R (force refresh)
- If that doesn’t work, do it a few times or clear manually (see below)
For Windows:
- Press Ctrl + F5 (force refresh)
- Do this a few times to make sure everything resets
Manual Method (Chrome Browser):
- Click the three dots in the top right
- Go to History > History
- Select “Clear browsing data”
- Under Basic:
- Check Cookies and other site data
- Check Cached images and files
- Click Clear Data
When Should You Clear It?
- After we announce new features or visual updates
- If something looks off on the site
- When you’re building a cart and it won’t save or update
- Before contacting support (it’s often the first step we recommend)
Still Having Issues?
If you’ve cleared your cache and still see a problem, reach out, we’re here to help.
At Alpha Brands, we’re always optimizing the site to help you shop smarter. Clearing your cache helps make sure you’re experiencing our platform the way it’s intended: smooth, current, and bug-free.